Free UK Delivery on All Orders Over £49
1-2 Day UK Delivery From £3.79
Free when you spend over £49
Products Sourced Within The UK
99% of Products Manufactured In the UK
Expert Support & Guidance
Email: enquiries@eco-filtration.co.uk
Free UK Delivery on All Orders Over £49
Free when you spend over £49
99% of Products Manufactured In the UK
Email: enquiries@eco-filtration.co.uk
At Eco-Filtration, we pride ourselves on providing exceptional value for money. We keep our delivery charges competitive while working with trusted delivery partners to provide reliable and cost-effective services.
Depending on the size, weight and destination of your order, your delivery may be sent using Royal Mail, ParcelForce or DX.
Our Economy Delivery Service is £3.79, regardless of the size or quantity ordered.
Delivery time: 2–3 working days.
Orders are processed and dispatched within the next working day after purchase, Monday to Friday.
Our Next Working Day Delivery Service is from £6.99.
Orders placed before our 1:00 pm cut-off time, Monday to Friday, will be processed and dispatched the same working day for next working day delivery.
Orders must be placed before 1:00 pm, Monday to Friday, to qualify for next working day delivery.
Orders placed after 1:00 pm on Friday will be dispatched on the following Monday.
Your order will be processed and dispatched the same working day, Monday to Friday, provided it is placed before the 1:00 pm cut-off.
Your order will be sent using a next working day delivery service and is expected to arrive on the next working day, Monday to Friday.
Please note that delivery times may occasionally be affected by circumstances outside of our control.
Your order will be processed and dispatched within the next working day after purchase, Monday to Friday.
Your order will be sent using an economy delivery service and is expected to arrive within 2–3 working days from dispatch, Monday to Friday.
Delivery times are estimates and may occasionally be affected by circumstances outside of our control.
Depending on your delivery destination and the size and weight of your order, we may use one of the following delivery partners:
Royal Mail
ParcelForce
DX
For international orders, we use DHL as our international shipping partner.
We select the most appropriate service for your order to provide a reliable and cost-effective delivery solution.
For international orders, we use DHL as our international shipping partner.
International delivery times and charges vary depending on:
Delivery destination
Service selected
Size and weight of the order
Customs clearance requirements
Import duties and taxes
For full information regarding international delivery, import duties and taxes, please see our International Delivery Information page.
Some UK delivery addresses fall within specific DX surcharge zones.
These locations attract an additional surcharge on top of the standard DX delivery charge.
The applicable surcharge is determined by the delivery postcode and the DX rates applicable when the shipment is processed.
| Surcharge Zone | Postcodes / Areas Covered | Surcharge |
|---|---|---|
| Scottish Highlands | AB35–AB38, AB54–AB56, FK18–FK21, IV1–IV63, IV99, KW1–KW14, PA21–PA38, PA80, PH17–PH26, PH30–PH41, PH49, PH50 | £10.00 |
| Scottish Offshore Islands | HS1–HS9, KA27–KA28, KW15–KW17, PA20, PA41–PA49, PA60–PA78, PH42–PH44, all ZE postcodes | £25.00 |
| Jersey | JE1–JE5 | £25.00 |
| Guernsey | GY1–GY10 | £25.00 |
| Scilly Isles | TR21–TR25 | £25.00 |
| Isle of Man | All IM postcodes | £25.00 |
| Isle of Wight | PO30–PO41 | £5.50 |
| Northern Ireland | All BT postcodes | £8.00 |
| London | E1, EC, EC1–EC4, SE1, SE11, SW1, W1, WC1, WC2 | £0.80 |
Important: All surcharges shown above are additional to the standard DX delivery charge.
The applicable DX surcharge is determined by the delivery postcode.
If your delivery postcode falls within one of the surcharge zones listed above, the relevant surcharge will apply in addition to the standard DX delivery charge.
Customers should always provide a complete and accurate delivery address, including the full postcode, to ensure the correct delivery charge can be calculated.
Deliveries to DX surcharge areas may take longer than standard mainland UK deliveries due to the additional distance and transportation requirements involved.
The following should be used as a general guide:
| DX Surcharge Area | Approximate Delivery Time |
|---|---|
| Scottish Highlands | 48–72 hours |
| Scottish Offshore Islands | 3–5 working days |
| Isle of Wight | Standard service generally available |
| Northern Ireland | 48 hours |
| Northern Ireland – certain remote/residential BT postcodes | Up to 72 hours |
| Isle of Man | 48 hours |
| Jersey | 48 hours |
| Guernsey | 48 hours |
| Scilly Isles | Approximately 72 hours |
These timeframes are approximate and can vary depending on the exact delivery postcode, service selected, collection time and operational circumstances.
Certain Scottish Highland postcodes may have a 72-hour or longer service level, while some locations may have specific service restrictions.
DX may also operate different service levels for defined locations depending on the additional time and distance required to serve them.
Payment of a surcharge does not guarantee a specific delivery date or time.
Customers should allow additional time when ordering for delivery to a DX surcharge area, particularly for Scottish offshore islands and other locations where DX operates a longer service level.
If your delivery is time-sensitive, we recommend contacting Eco-Filtration before placing your order so that we can confirm the applicable delivery service and estimated timeframe.
Delivery times may also be affected by:
Adverse weather
Transport disruption
Operational delays
Collection delays
Circumstances outside of Eco-Filtration’s control
If an applicable DX surcharge has not been included in the delivery price at checkout, Eco-Filtration may contact you before dispatch.
We will advise you of the additional charge and request payment before the order is dispatched.
Standard DX delivery: £15.00
DX surcharge: £10.00
Total delivery charge: £25.00
The surcharge is additional to the standard DX delivery charge.
Where an additional DX surcharge is required and has not already been paid, Eco-Filtration reserves the right to hold the order until the additional delivery charge has been agreed and paid.
If you do not wish to pay the applicable surcharge, please contact Eco-Filtration before the order is dispatched to discuss the available delivery options.
Customers are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address results in additional charges from DX, these charges may be passed on to the customer.
Additional charges may include:
Address correction charges
Additional delivery charges
Re-delivery charges
Return-to-sender charges
DX administration or handling charges
Other costs incurred as a result of incorrect or incomplete address information
Providing the correct delivery address and postcode helps ensure that the correct delivery charge is applied and that your order can be processed without unnecessary delays.
If a customer refuses delivery because they do not wish to pay an applicable DX surcharge, the order will not automatically be eligible for a refund of the original delivery costs.
If the shipment has already been dispatched and is subsequently returned to Eco-Filtration, the customer may be responsible for:
Return shipping costs
Additional DX charges
Re-delivery charges
Item restocking charges
Return-to-sender charges
Any other costs incurred by Eco-Filtration in recovering the shipment
Any applicable costs may be deducted from any refund otherwise due.
Customers should contact Eco-Filtration before refusing a shipment if they have concerns regarding an additional delivery charge.
DX surcharge zones and applicable charges are determined by DX and may change from time to time.
The postcode information and charges displayed on this page are based on the current DX surcharge information available to Eco-Filtration and are intended as a general guide.
DX may amend:
Surcharge zones
Postcode ranges
Surcharge amounts
Delivery service levels
Service restrictions
The applicable surcharge will be determined by the delivery postcode and the DX rates applicable when the shipment is processed.
Eco-Filtration reserves the right to contact customers where an additional DX surcharge applies but has not been included in the original delivery price.
All DX surcharges are additional to the standard delivery charge unless specifically stated otherwise at checkout.